In Saudi Arabia, the medical field is a highly regulated practice with many requirements of licensing, audit, monitoring and accreditation. It is critical to implement a management approach that ensures applying measurements of all activities of the practice. Medical laboratories provide essential medical services to patients for proper diagnosis and management. All medical laboratories need a robust method to monitor all work processes.
This site is created to effectively organize all the laboratory work into clearly defined processes. Each process has an input, series of tasks and an output. Monitoring these processes needs data science methods to capture, analyze and report performance.
The approach to managing medical laboratories is by focusing on the "outcome". This requires determining key measures to capture the performance of all work processes. Key performance indicator (KPI) is a term used in the "outcome-based" management.
All work activities and processes are monitored and managed by clearly defined measures (KPI's) to evaluate the performance level. The aim is to achieve high level of performance starting from effectiveness and efficiency up to controlled and leading performance.